LeasePass is a vehicle buyback program that gives you the option to turn in your new or used car anytime after 12 months. It’s rolled into your lease or loan and eliminates long-term commitments and resale uncertainty — giving you flexibility and peace of mind. Even if your car is worth less than you owe, we still buy it.

Because life changes — and LeasePass gives you a way out without having to worry about how much your car is worth. Whether your needs change, your car doesn’t fit your lifestyle anymore, or you just want something new, LeasePass lets you walk away from your lease or loan after 12 months. LeasePass = flexibility and peace of mind.

That’s exactly when LeasePass helps most. We buy your car and pay off your remaining lease or loan balance so you don’t have to worry about being upside-down.

*Terms and conditions apply

You might love your car today—but most people don’t want to keep the same car for the full loan term. The problem is, you don’t know exactly when you’ll want to change it or what it’ll be worth when that time comes. LeasePass gives you flexibility. Anytime after 12 months, you can walk away and we’ll pay off your remaining loan balance tied to the vehicle purchase price.

Dealers set the price so please ask your dealer for the price. The cost of LeasePass can be rolled into your loan or lease, adding only a small amount to the monthly payment – typically like the cost of going out to lunch once a month.

Yes, you can add LeasePass to any eligible new or used vehicle, whether financed via lease or an auto loan.

Anytime after 12 months, if your car no longer fits your life, you can turn it in. LeasePass pays off the remaining loan or lease balance tied to the vehicle purchase price, and you walk away. If the car is worth less than what you owe, we still buy it.

Anytime after 12 months, just email us with 30 days’ notice. We’ll schedule a quick inspection to confirm the vehicle has no damage or excess wear. Before buyback, you’re still responsible for any deferred, skipped, or unpaid payments, as well as any remaining balance of negative equity from a prior trade-in vehicle. LeasePass pays off the rest, handles the title transfer, and closes out your loan or lease. The vehicle is no longer your responsibility — simple, easy, done.

Any negative equity from a previous vehicle rolled into this loan is your responsibility and not paid off by LeasePass. You’d still owe the remaining balance of rolled in negative equity from a prior vehicle.

You’re still responsible for any extras you rolled into your lease or loan beyond the vehicle’s purchase price—like protection products, LeasePass, taxes, fees, or negative equity. However, your original down payment is credited toward those extras (excluding negative equity), which often covers them, so you may owe nothing at turn-in. In many cases, certain products can also be canceled at turn-in for a refund, which further reduces your balance.

Yes, we maintain an A rating with the Better Business Bureau.

Drive as much as you need, of course! Just note that if you turn in your vehicle, the buyback amount will be reduced by $0.15 for every mile over your mileage limit—either your prorated lease allowance or 18,000 miles per year (1,500 per month) for financed vehicles.

Totaled or stolen vehicles are ineligible for LeasePass buyback. Your regular insurance or GAP coverage would likely apply in that situation.

Normal wear and tear is fine. If there’s unrepaired damage or excess wear and tear, per our Wear and Tear Guidelines, LeasePass may apply a fair, industry-standard adjustment to the buyback amount — the same way lenders and leasing companies handle excess wear. If the vehicle has an accident on the vehicle history report (e.g., CarFax), it still qualifies for buyback. In that case, we may apply a diminished-value adjustment to the buyback amount based on standard guides.

Yes, if the accident happens after you take delivery. But accidents may reduce the vehicle’s value, which could affect buyback eligibility or amount.

Yes, as long as those modifications can be reversed by you at turn-in. Adding window tint is perfectly fine. Unauthorized vehicle alterations may void buyback eligibility

Turning in your car to LeasePass is fast, simple, and guaranteed. You don’t have to deal with listing it, haggling with buyers, or negotiating trade-in value. No hassle. No guesswork. No risk of being upside-down on the vehicle.

This acknowledgment explains how LeasePass works and what makes your vehicle eligible for buyback. LeasePass is a non-cancellable vehicle buyback program — not insurance, a warranty, service contract, or debt cancellation product — and does not change your loan or lease terms. It gives you the option to turn in your vehicle to LeasePass anytime after 12 months. Participation is optional and not required for financing, rate, or lease/purchase.

LeasePass Buyback Commitment. As long as all eligibility requirements below are met, including that at least 12 months have passed since your vehicle purchase date, LeasePass will buy back your vehicle by paying off the remaining balance on your current lease or loan. If you rolled negative equity from a previous vehicle into your current financing, that remaining balance will still be your responsibility. For leases, LeasePass also covers any lender-imposed buyout fee. You are still responsible for any missed, skipped, or deferred payments before turn-in.

LeasePass Buyback Eligibility. LeasePass will buy back your vehicle if the following conditions are met. Some conditions may reduce the buyback amount; others may affect eligibility.

1. Vehicle Condition. The vehicle must be in good, clean condition, free from excessive wear and tear, rust, leaks, or unrepaired damage. Excessive wear and tear is determined based on the Wear and Tear Guide (leasepass.com/wear-and-tear). The buyback amount may be reduced for unrepaired damage or excess wear, consistent with standard industry practices. The vehicle must pass LeasePass’s standard condition inspection. It must also be free of any title issues such as branding, salvage history, or unresolved liens.

2. Mileage Limits. The buyback amount will be reduced by $0.15 per excess mile over (a) your prorated lease allowance, or (b) 18,000 miles per year (1,500 miles per month) for financed vehicles.

3. Accident History & Diminished Value. If the vehicle was in an accident before turn-in, LeasePass may reduce the buyback amount or, in rare cases, deny eligibility if the accident caused significant damage or loss in value, as determined using standard industry practices.

4. Maintenance, Repairs & Modifications. The vehicle must be properly maintained, with maintenance, repairs, and recall work completed before turn-in. Unauthorized vehicle alterations void eligibility.

5. Turn-In Process. You must give at least 30 days’ notice of your intent to turn in the vehicle, and at that time, submit your current payoff statement, a copy of your signed financing agreement (typically your loan or lease contract), and this signed Customer Acknowledgment. You must make the vehicle available for inspection (either at your home or nearby) within three business days of giving notice. Final vehicle drop-off must take place at a LeasePass-designated location within your nearest metro area.

By signing below, you acknowledge that you received this information before completing your vehicle purchase or lease, understand the LeasePass terms, and agree that no verbal statements override them. You acknowledge that LeasePass is administered directly by LeasePass LLC, not the dealership, and that the dealership has no responsibility for LeasePass. All questions or claims must be directed to LeasePass LLC at 855-612-8600 or support@leasepass.com.

Understanding Wear and Tear

• Normal Wear: Minor imperfections from regular use, such as small door dings, chips, or light scratches, are expected and typically do not incur charges.

• Excess Wear: Significant damages like large dents, cracked glass, tears in upholstery, or substandard repairs exceed normal use and may result in additional fees.

Assessment Criteria

Mileage:

• Allowance: Your lease agreement specifies a mileage limit.

• Excess Mileage: Exceeding this limit results in a per-mile fee.

Tires:

• Tread Depth: Must be at least 4/32”.

  • Self-Check Tip: Insert a penny upside-down into the tire tread. If the tread reaches Lincoln’s face, it meets the requirement.

• Condition: Tires should be free from cuts, sidewall plugs, dry rot, or mismatched specifications.

Wheels:

• Acceptable: Up to two scratches less than 3 inches.

• Excessive: Scratches 3 inches or longer, bent or broken parts, missing or corroded wheel covers, or mismatched wheels.

Interior:

• Stains: Deep or irremovable stains requiring replacement.

• Tears/Burns: Cuts, rips, or burns on upholstery or carpet.

• Odors: Persistent smells like smoke, mold, or pet odors.

• Cleanliness: Excessive dirt, mud, or debris.

• Equipment: Non-functional or missing interior components.

Exterior:

• Scratches/Scuffs: Scratches breaking the paint and measuring 4 inches or more.

• Dents/Dings:

  • Acceptable: Up to three per panel without paint damage, each under 2 inches.

  • Excessive: More than three per panel or any over 2 inches.

• Chips: Eleven or more chips smaller than 1/8 inch.

• Previous Repairs: Substandard repairs, mismatched paint, or parts not meeting manufacturer standards.

• Rust/Corrosion: Any visible rust or corrosion.

Glass and Lenses:

• Cracks/Chips:

  • Acceptable: Up to two chips, each 1/4 inch or smaller.

  • Excessive: Any chip, crack, or scratch over 1/4 inch, especially in the driver’s line of sight.

Mechanical/Electrical:

• Functionality: All systems and equipment must be operational.

• Maintenance: Adherence to manufacturer-recommended maintenance is required.

Missing/Broken Parts:

• All original equipment, manuals, and accessories should be present and functional.

Aftermarket Items:

• Unauthorized modifications or damages from installing/removing accessories may incur charges.

Avoiding Excess Charges

• Insurance: Check if your policy covers certain damages to potentially reduce out-of-pocket expenses.

• Pre-Return Inspection: Consider a professional assessment before returning the vehicle to identify and address issues proactively.

• Regular Maintenance: Adhere to scheduled maintenance and promptly address repairs to maintain vehicle condition.

Excess Wear and Tear List

This table outlines what constitutes Normal Wear and Tear (no charges) versus Excess Wear and Tear (potential charges).

Mileage

• Normal Wear and Tear: Within the agreed-upon mileage limit.

• Excess Wear and Tear: Exceeding the mileage limit specified in your lease agreement (charged per mile).

Tires

• Normal Wear and Tear: Tread depth of at least 4/32”. Uniform, matching tires.

• Excess Wear and Tear: Tread depth below 4/32”, mismatched tires, sidewall plugs, or significant damage (e.g., dry rot or cuts).

Wheels

• Normal Wear and Tear: Up to 2 scratches, each less than 3 inches.

• Excess Wear and Tear: Scratches over 3 inches, bent or broken rims, missing or corroded wheel covers.

Interior

• Normal Wear and Tear: Minor wear, such as light fabric fraying or surface scuffs.

• Excess Wear and Tear: Tears, rips, burns, deep stains requiring replacement, or persistent odors (e.g., smoke, mold).

Exterior

• Normal Wear and Tear: Up to 3 dents/dings per panel, each under 2 inches, without paint damage.

• Excess Wear and Tear: Dents/dings over 2 inches, more than 3 per panel, or any scratches breaking the paint over 4 inches.

Glass/Lenses

• Normal Wear and Tear: Up to 2 chips under 1/4 inch, no cracks in the driver’s line of sight.

• Excess Wear and Tear: Chips over 1/4 inch, cracks, or scratches affecting visibility.

Mechanical

• Normal Wear and Tear: All systems in working order, no warning lights.

• Excess Wear and Tear: Warning lights on, malfunctioning systems, or missed scheduled maintenance.

Aftermarket Modifications

• Normal Wear and Tear: Factory-original equipment intact and operational.

• Excess Wear and Tear: Unauthorized modifications, damages from installing/removing aftermarket accessories.

Missing Items

• Normal Wear and Tear: All original manuals, keys, and accessories present.

• Excess Wear and Tear: Missing keys, owner’s manual, spare tire, or other required equipment.

Note: This chart is not all-inclusive. The buyback amount could be reduced for items not represented here.