
Frequently Asked Questions
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LeasePass is a vehicle buyback program that gives you the option to turn in your new or used car anytime after 12 months. It’s rolled into your lease or loan and eliminates long-term commitments and resale uncertainty — giving you flexibility and peace of mind. Even if your car is worth less than you owe, we still buy it.
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Because life changes — and LeasePass gives you a way out without having to worry about how much your car is worth. Whether your needs change, your car doesn’t fit your lifestyle anymore, or you just want something new, LeasePass lets you walk away from your lease or loan after 12 months. LeasePass = flexibility and peace of mind.
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That’s exactly when LeasePass helps most. We buy your car and pay off your remaining lease or loan balance so you don’t have to worry about being upside-down.
*Terms and conditions apply
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You might love your car today—but most people don’t want to keep the same car for the full loan term. The problem is, you don’t know exactly when you’ll want to change it or what it’ll be worth when that time comes. LeasePass gives you flexibility. Anytime after 12 months, you can walk away and we’ll pay off your remaining loan balance tied to the vehicle purchase price.
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Dealers set the price so please ask your dealer . The cost of LeasePass can be rolled into your loan or lease, adding only a small amount to the monthly payment – typically like the cost of going out to lunch once a month.
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Yes, you can add LeasePass to any eligible new or used vehicle, whether financed via lease or an auto loan.
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Anytime after 12 months, just email us with 30 days’ notice. We’ll schedule a quick inspection to confirm the vehicle has no damage or excess wear. Before buyback, you’re still responsible for any deferred, skipped, or unpaid payments. LeasePass pays off the remaining lease or loan balance per program terms, handles the title transfer, and closes out your loan or lease. The vehicle is no longer your responsibility — simple, easy, done.
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Any remaining balance of negative equity from a previous vehicle rolled into this loan is your responsibility and not paid off by LeasePass.
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Yes, we maintain an A rating with the Better Business Bureau.
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Drive as much as you need, of course! Just note that if you turn in your vehicle, the buyback amount will be reduced by $0.15 for every mile over your mileage limit—either your prorated lease allowance or 18,000 miles per year (1,500 per month) for financed vehicles.
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Normal wear and tear is fine. If there’s unrepaired damage or excess wear and tear, per our Wear and Tear Guidelines, LeasePass may apply a fair, industry-standard adjustment to the buyback amount — the same way lenders and leasing companies handle excess wear. If the vehicle has an accident on the vehicle history report (e.g., CarFax), it still qualifies for buyback. In that case, we may apply a diminished-value adjustment to the buyback amount based on standard guides.
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Totaled or stolen vehicles are ineligible for LeasePass buyback.
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If a vehicle has an accident and is repaired, it still qualifies for LeasePass buyback. In those cases, we may apply a diminished-value adjustment to the buyback amount based on standard industry guides.
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Yes, as long as those modifications can be reversed by you at turn-in. Adding window tint is perfectly fine. Unauthorized vehicle alterations may void buyback eligibility
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Turning in your car to LeasePass is fast, simple, and guaranteed. You don’t have to deal with listing it, haggling with buyers, or negotiating trade-in value. No hassle. No guesswork. No risk of being upside-down on the vehicle.
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LeasePass must be added at the time of vehicle lease or purchase — it can’t be added later. So you either choose flexibility and peace of mind today, or hope everything goes exactly as planned for the next several years. Most customers would rather have the option than the regret, especially given the low monthly cost added to your financing.
LeasePass is not insurance, a warranty, service contract, or debt cancellation product. It is a vehicle buyback program governed solely by the Customer Acknowledgment. LeasePass is not affiliated with any vehicle manufacturer or lender, and does not alter the terms of a customer’s financing, lease, or loan agreement. The term “return policy” is used for illustrative purposes only.
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