LeasePass gives you the option to walk away from your car anytime after 12 months — like a return policy.

You love your car today, but what happens when you want something new in a year or so? Plans change. Family grows. Or maybe you just want a new car every year.

When you’re ready to move on, LeasePass buys your car by paying off the remaining lease or loan balance, even if it’s worth less than you owe.

See Customer Acknowledgment for details.

Avoid long-term commitments

So you never feel stuck in the wrong car

No trying to guess future values

If your car is worth less than you owe, LeasePass still buys it.

Skip the resale process

No listings. No lowballers. No meeting strangers in parking lots.

Rolled into your loan or lease

No upfront cost. Just a small addition to your payment.

TALK TO OUR 24/7 ASSISTANT
CUSTOMER ACKNOWLEDGMENT

40% of car buyers regret their purchase.
LeasePass is like a return policy, just in case.

Whether it’s life changes, job moves, or just realizing the car wasn’t the right fit, LeasePass gives you the flexibility and peace of mind to walk away anytime after 12 months. No stress. No surprises.

Source

How the Buyback Process Works

Provide 30 Days’ Notice

Anytime after 12 months, give 30-day notice to turn in your vehicle.

Inspection

A quick inspection is done to confirm the vehicle is free of damage or excess wear & tear.

LeasePass Handles Payoff

We pay off the remaining lease or loan balance — so you can easily walk away. *Terms and conditions apply

TALK TO OUR 24/7 ASSISTANT
CUSTOMER ACKNOWLEDGMENT

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Frequently Asked Questions

  • LeasePass gives you the freedom to walk away from your car anytime after 12 months — so you’re never stuck with a vehicle that no longer fits your life.

    It eliminates long-term commitments and resale uncertainty, and can be rolled into your lease or loan with no upfront cost.

    Even if your car is worth less than you owe, LeasePass still buys it — giving you true flexibility and peace of mind.

  • You might love your car today—but most people don’t want to keep the same car for the full loan term. The problem is, you don’t know exactly when you’ll want to change it or what it’ll be worth when that time comes. LeasePass gives you flexibility. Anytime after 12 months, you can walk away and we’ll pay off your remaining loan balance tied to the vehicle purchase price.

  • Your dealer can provide pricing.

    LeasePass can be rolled into your loan or lease, adding only a small amount to the monthly payment – like the cost of going out to lunch or a streaming subscription.

  • Anytime after 12 months, submit this form to provide your 30 days’ notice. We’ll schedule a quick inspection to confirm the vehicle condition and mileage. Before buyback, you’re still responsible for any deferred, skipped, or unpaid payments. LeasePass pays off the remaining lease or loan balance per program terms, handles the title transfer, and closes out your loan or lease. The vehicle is no longer your responsibility — simple, easy, done.

  • Any negative equity from a previous vehicle rolled into this loan is your responsibility and not paid off by LeasePass. You’d still owe the remaining balance of rolled in negative equity from a prior vehicle.

  • You’re still responsible for any extras you rolled into your lease or loan beyond the vehicle’s purchase price—like protection products, LeasePass, taxes, fees, or negative equity. However, your original down payment is credited toward those extras (excluding negative equity), which often covers them, so you may owe nothing at turn-in. In many cases, certain products can also be canceled at turn-in for a refund, which further reduces your balance.

  • Drive as much as you need, of course! Just note that if you turn in your vehicle, the buyback amount will be reduced by $0.15 for every mile over your mileage limit—either your prorated lease allowance or 18,000 miles per year (1,500 per month) for financed vehicles.

  • Normal wear and tear is fine. If there’s damage or excess wear and tear, per our Wear and Tear Guidelines, the buyback amount will be reduced by the cost of the repair.

    If the vehicle has an accident on the vehicle history report (e.g., CarFax), it still qualifies for buyback. In that case, we may apply a diminished-value adjustment to the buyback amount based on standard guides.

  • Yes, if the accident happens after you take delivery. But accidents may reduce the vehicle’s value, which could affect buyback eligibility or amount.

  • Yes, as long as those modifications can be reversed by you at turn-in. Adding window tint is perfectly fine. Simple accessories are fine, but vehicle modifications that can’t be reversed or that hurt resale value void buyback eligibility.

  • Turning in your car to LeasePass is fast, simple, and guaranteed. You don’t have to deal with listing it, haggling with buyers, or negotiating trade-in value. No hassle. No guesswork. No risk of being upside-down on the vehicle.

  • Understanding Wear and Tear

    • Normal Wear: Minor imperfections from regular use, such as small door dings, chips, or light scratches, are expected and typically do not incur charges.

    • Excess Wear: Significant damages like large dents, cracked glass, tears in upholstery, or substandard repairs exceed normal use and may result in additional fees.

    Assessment Criteria

    Mileage:

    • Allowance: Your lease agreement specifies a mileage limit.

    • Excess Mileage: Exceeding this limit results in a per-mile fee.

    Tires:

    • Tread Depth: Must be at least 4/32”.

      • Self-Check Tip: Insert a penny upside-down into the tire tread. If the tread reaches Lincoln’s face, it meets the requirement.

    • Condition: Tires should be free from cuts, sidewall plugs, dry rot, or mismatched specifications.

    Wheels:

    • Acceptable: Up to two scratches less than 3 inches.

    • Excessive: Scratches 3 inches or longer, bent or broken parts, missing or corroded wheel covers, or mismatched wheels.

    Interior:

    • Stains: Deep or irremovable stains requiring replacement.

    • Tears/Burns: Cuts, rips, or burns on upholstery or carpet.

    • Odors: Persistent smells like smoke, mold, or pet odors.

    • Cleanliness: Excessive dirt, mud, or debris.

    • Equipment: Non-functional or missing interior components.

    Exterior:

    • Scratches/Scuffs: Scratches breaking the paint and measuring 4 inches or more.

    • Dents/Dings:

      • Acceptable: Up to three per panel without paint damage, each under 2 inches.

      • Excessive: More than three per panel or any over 2 inches.

    • Chips: Eleven or more chips smaller than 1/8 inch.

    • Previous Repairs: Substandard repairs, mismatched paint, or parts not meeting manufacturer standards.

    • Rust/Corrosion: Any visible rust or corrosion.

    Glass and Lenses:

    • Cracks/Chips:

      • Acceptable: Up to two chips, each 1/4 inch or smaller.

      • Excessive: Any chip, crack, or scratch over 1/4 inch, especially in the driver’s line of sight.

    Mechanical/Electrical:

    • Functionality: All systems and equipment must be operational.

    • Maintenance: Adherence to manufacturer-recommended maintenance is required.

    Missing/Broken Parts:

    • All original equipment, manuals, and accessories should be present and functional.

    Aftermarket Items:

    • Unauthorized modifications or damages from installing/removing accessories may incur charges.

    Avoiding Excess Charges

    • Insurance: Check if your policy covers certain damages to potentially reduce out-of-pocket expenses.

    • Pre-Return Inspection: Consider a professional assessment before returning the vehicle to identify and address issues proactively.

    • Regular Maintenance: Adhere to scheduled maintenance and promptly address repairs to maintain vehicle condition.

    Excess Wear and Tear List

    This table outlines what constitutes Normal Wear and Tear (no charges) versus Excess Wear and Tear (potential charges).

    Mileage

    • Normal Wear and Tear: Within the agreed-upon mileage limit.

    • Excess Wear and Tear: Exceeding the mileage limit specified in your lease agreement (charged per mile).

    Tires

    • Normal Wear and Tear: Tread depth of at least 4/32”. Uniform, matching tires.

    • Excess Wear and Tear: Tread depth below 4/32”, mismatched tires, sidewall plugs, or significant damage (e.g., dry rot or cuts).

    Wheels

    • Normal Wear and Tear: Up to 2 scratches, each less than 3 inches.

    • Excess Wear and Tear: Scratches over 3 inches, bent or broken rims, missing or corroded wheel covers.

    Interior

    • Normal Wear and Tear: Minor wear, such as light fabric fraying or surface scuffs.

    • Excess Wear and Tear: Tears, rips, burns, deep stains requiring replacement, or persistent odors (e.g., smoke, mold).

    Exterior

    • Normal Wear and Tear: Up to 3 dents/dings per panel, each under 2 inches, without paint damage.

    • Excess Wear and Tear: Dents/dings over 2 inches, more than 3 per panel, or any scratches breaking the paint over 4 inches.

    Glass/Lenses

    • Normal Wear and Tear: Up to 2 chips under 1/4 inch, no cracks in the driver’s line of sight.

    • Excess Wear and Tear: Chips over 1/4 inch, cracks, or scratches affecting visibility.

    Mechanical

    • Normal Wear and Tear: All systems in working order, no warning lights.

    • Excess Wear and Tear: Warning lights on, malfunctioning systems, or missed scheduled maintenance.

    Aftermarket Modifications

    • Normal Wear and Tear: Factory-original equipment intact and operational.

    • Excess Wear and Tear: Unauthorized modifications, damages from installing/removing aftermarket accessories.

    Missing Items

    • Normal Wear and Tear: All original manuals, keys, and accessories present.

    • Excess Wear and Tear: Missing keys, owner’s manual, spare tire, or other required equipment.

    Note: This chart is not all-inclusive. The buyback amount could be reduced for items not represented here.

CUSTOMER ACKNOWLEDGMENT

LeasePass is not insurance, a warranty, service contract, or debt cancellation product. It is a vehicle buyback program governed solely by the Customer Acknowledgment. LeasePass is not affiliated with any vehicle manufacturer or lender, and does not alter the terms of a customer’s financing, lease, or loan agreement. The term “return policy” is used for illustrative purposes only.

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